Terms of Service

Welcome to New York Textile Lab! These Terms and Conditions govern your use of our website and the purchase of products offered on our platform. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

1. General Information

New York Textile Lab operates from New York State and provides sustainable and innovative textile solutions. These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, and merchants.

2. Eligibility

By using this site, you represent that you are at least the age of majority in your state or province of residence or have given consent for any of your minor dependents to use this site.

3. Products and Services

  • All descriptions of products and pricing are subject to change at any time without notice.

  • We reserve the right to discontinue any product at any time.

  • Products may have slight variations in color, texture, or material, as they are crafted using sustainable and upcycled methods.

4. Orders

  • All orders are subject to acceptance and availability.

  • We reserve the right to cancel or refuse any order for any reason, including inaccuracies in pricing or insufficient stock.

  • You are responsible for providing accurate billing and shipping information.

5. Payment Terms

  • Payments are processed securely through Squarespace Payments.

  • Prices are listed in USD and do not include applicable taxes, duties, or shipping fees. These charges will be calculated and added at checkout.

6. Shipping and Delivery

  • Shipping times are estimates and may vary due to unforeseen circumstances.

  • New York Textile Lab is not responsible for delays caused by carriers or customs.

  • Customers are responsible for any customs duties or import taxes for international orders.

7. Returns and Refunds

  • We accept returns for eligible items within 30 days of delivery. Items must be unused, in their original condition, and accompanied by proof of purchase.

  • Custom or made-to-order items are non-refundable.

  • Refunds will be processed back to the original payment method.

8. Intellectual Property

All content on this site, including text, images, and logos, is the property of New York Textile Lab and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission.

9. User Conduct

  • You agree not to use the website for unlawful purposes or to violate any laws in your jurisdiction.

  • You must not transmit any viruses, worms, or malicious code.

10. Limitation of Liability

New York Textile Lab is not liable for any damages resulting from your use of the website, including direct, indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold harmless New York Textile Lab and its affiliates, employees, and partners from any claims arising from your breach of these Terms and Conditions.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting to this page.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law principles.

14. Contact Information

For questions about these Terms and Conditions, please contact us at:
New York Textile Lab
info@newyorktextilelab.com
(917) 273-7121